Support Team 

Helena DunlaveyHelena Dunlavey
Receptionist / Administrator

Helena recently joined the practice as a receptionist, she has a wealth of experience dealing with people as she previously worked in retail. When not working Helena enjoys brining on her young pony preparing him for competitions.

 


Sara Carr

Sara Carr
Receptionist / Administrator

Sarah has recently graduated from Hartpury College with a degree in Equestrian Sports Science. In her free time she likes to walk her black lab and ride her ex race horse.

 


Violet Jarmin
Client Accounts

Violet previously worked in accounts in a small animal veterinary practice for 3 years before joining us earlier this year. Violet comes from a horsey background and enjoys hiking, drawing and painting in her spare time.

 


Sally ClosierSally Closier
Senior Administrator

Sally joined the practice 3 years ago, having worked at a neighbouring practice for 10 years. She brings with her a wealth of experience in client services and accounts and is currently dealing with insurance claims whilst Kate is on maternity leave. In her spare time she looks after her menagerie including 10 chickens, four cats, two dogs and two horses!

 


Mary DavisCatherine Mayes
Practice Manager

Catherine joined the practice in 2007, initially to take over the bookkeeping duties. Her job has rapidly grown to encompass a variety of roles including handling the practice and office insurance, contracts and sponsorship. Catherine has familiarised herself with the quirks of veterinary software systems to provide us with more in-depth analysis, eg for clinical audit as well as for financial reviews and strategy.

 


Sarah GoodySarah Goody
Project Manager 

Sarah joined the practice in 2014, bringing with her over 13 years of experience working in the equine veterinary industry. Prior to that her background is primarily Sales and Marketing. Sarah divides her time between the Practice, her mad lurcher, her Irish Sports Horse Sydney and her husband and daughter (not necessarily in that order!)

 


Kate HawkinsKate Hawkins (currently on maternity leave)
Insurance Administrator / Pharmacy Assistant

Kate joined the practice in 2007, as a nursing assistant assuming the responsibility for all the inpatient care whilst actively assisting the vets on a daily basis.  Recently Kate has transferred to our support team assisting in the daily running of our busy office but still helps out in the pharmacy from time to time.

Much of her spare time is occupied by her horse Piglet, Jack Russell called Bear and husband Edd (generally in that order).