Support Team
Chloe Renmant
Receptionist / Administrator
Chloe joined the practice 2 years ago as a receptionist and brings with her a great knowledge of the local area as well as a huge experience in customer service. Chloe enjoys exploring the surrey hills with her dog and looking after her two pygmy goats.
Esme Boyle
Receptionist / Administrator
Esme joins us from a racing yard, where she was a groom and work rider, prior to that she has 5 years’ experience in reception and administration and excels in customer service. She was born and bred in the area and lives locally. In her spare time she enjoys socialising with friends and training her terrier Biscuit.
Sally Closier
Administrator
Sally joined the practice in 2015 having worked at a neighbouring practice for over 10 years. She brings with her a wealth of experience in client services and accounts she works for us in the mornings and deals with all your insurance claims. In her spare time she looks after her menagerie of chickens, cats, dogs & her two horses.
Catherine Mayes
Practice Manager
Catherine joined the practice in 2007, initially to take over the bookkeeping duties. Her job has rapidly grown to encompass a variety of roles including handling the practice and office insurance, contracts and sponsorship. Catherine has familiarised herself with the quirks of veterinary software systems to provide us with more in-depth analysis, eg for clinical audit as well as for financial reviews and strategy.
Helena Dunlavey VPac
Practice Manager
Helena worked in customer service for several years before joining Mayes & Scrine in 2018 as a receptionist and administrator. She was a member of the team for four years, completing her Veterinary Practice Administrative Certificate during this time, and she particularly enjoyed being involved in the processing of export certificates and our AI packages.
Helena spent the last year providing maternity cover as Practice Manager for another equine only ambulatory practice in Hampshire, and is very excited to be back at Mayes & Scrine in her new role.
Outside of work, she events her Connemara pony, Travis, at BE Grassroots level. One day they would love to make it to Badminton grassroots!
Kate Hawkins (Currently on maternity leave)
Administrator
Kate joined the practice in 2007, as a nursing assistant assuming the responsibility for all the inpatient care whilst actively assisting the vets on a daily basis. Kate transferred to our support team in 2015 assisting in the daily running of our busy office.
Much of her spare time is occupied by her daughter Matilda, her horse Piglet, Jack Russell called Bear and husband Edd (generally in that order).
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